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Frequently Asked Questions
Please read our FAQ before sending us a message.
We accept payment by credit and debit card (VISA, MasterCard, Carte Bleue, Carte Bancaire), by PayPal and Stripe.
Delivery typically takes 2 weeks. Please note that some delays may occur on rare occasions or in remote areas.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
We offer a 14 day money back guarantee for all items sold directly by us. items have to be in a ‘good as new’ condition. If you have any further questions please contact our Support. Further information can be found in our Terms and conditions.
Yes. You will receive your invoice in PDF format in your account or via e-mail when your order is sent out to you.